Faqs

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HOW CAN I MAKE A GROUP BOOKING?

To make a booking for 10+ people please contact the Ticketek Groups Booking Line on 1300 364 001, or for further information email groupbookings@ticketek.com.au

WHAT AGE IS A CHILD?

Child ticket is 4-15 yearS. Children 3 & under: free on the knee

WHO QUALIFIES FOR A CONCESSION TICKET?

Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate;

  • Pensioner Concession Card
  • Health Care Card
  • Commonwealth Senior Health Card
  • Student card (applies to full time students, including interstate students, who are studying in Australia. Doesn’t apply to International Student Cards)
  • Department of Veteran Affairs & TPI

WHERE IS THE BEST PLACE TO STAY TO EXPERIENCE THE FAST5 NETBALL WORLD SERIES?

All matches will be held within Melbourne Olympic Park (at Hisense Arena).  The Official Travel Agents will be offering a range of accommodation to suit all budgets and tastes, in the surrounding vicinity and the Melbourne CBD.

WHAT ARE THE CATEGORIES FOR SEATING?

There are four categories for seating at the Fast5 Netball World Series – Silver, Gold, Platinum and Platinum Courtside. There is also a hospitality package available. All of these categories are available via OTA’s when purchasing a Fan Packages. Please access the official seating chart on Ticketek for further details on the location of each seating category.

WHERE WILL THE MATCHES BE PLAYED?

All matches will be played in Melbourne Olympic Park, at Hisense Arena.

WHEN WILL I KNOW WHEN MY FAVOURITE TEAM IS PLAYING?

Each of the six teams will play six games across the two-day series and each team will feature on both days of competition, with finals held on Sunday.

The full Fast5 Netball World Series competition schedule can be viewed here.

The Fast5 Netball World Series encourages fans to support their favourite teams, but also invite fans to pick a ‘second team’ to support.  An international event such as Fast5 Netball World Series presents a wonderful opportunity to support other nations’ efforts and follow some of the characters and athletes from across the globe.

WHAT IF I ONLY WANT TICKETS RATHER THAN A FAN PACKAGE?

Limited tickets in all categories will be available via Ticketek from Monday July 24, however if you would like to secure your preferred tickets early, we encourage you and your friend’s to purchase a Fan Package.

IF I BUY A PACKAGE, CAN I SIT WITH MY FRIENDS WHO HAVE BOUGHT THE SAME PACKAGE?

We suggest that friends should arrange to purchase Fan Packages together, but each OTA will have great processes for ensuring that friends groups and families can be seated together.

WHAT WILL BE INCLUDED IN THE FAN PACKAGE?

Each of the Official Travel Agents has created their own unique set of Fan Packages.  Some of the things you can expect to be included are: match tickets, VIP access, tickets to special events, behind the scenes tours and souvenir merchandise. It is important to note that not all packages will include travel and accommodation – so you don’t have to be an international or interstate visitor to benefit from Fan Packages.

WHO CAN BUY A FAN PACKAGE?

Fan Packages are available to everyone.  Whether you are travelling from interstate, overseas or you live locally in Melbourne – there will be a package to suit you and your friend’s netball experience.

WHAT IS A FAN PACKAGE?

Official Fan Packages offer the best possible way to experience the Fast5 Netball World Series.  Combining official match tickets with other exciting event elements such as VIP experiences, official merchandise, functions and hospitality, Fan Packages come in a variety of offerings – there really is an option to suit every netball fan!  Be sure to explore the full range of packages being offered by our three Official Travel Agents so you can make the best decision for you.

WHEN CAN I BUY MY FAN PACKAGE OR TICKETS TO THE FAST5 NETBALL WORLD SERIES?

The first opportunity to purchase tickets are via Fan Packages. Fan Packages are now available for sale, (click the ticket link in the main menu bar). Fans can discuss directly with selected Official Travel Agents. Individual session tickets will be available at a later date.

WHAT AGE IS A CHILD?

Child ticket is 4-15 yearS. Children 3 & under: free on the knee

WHO QUALIFIES FOR A CONCESSION TICKET?

Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate;

  • Pensioner Concession Card
  • Health Care Card
  • Commonwealth Senior Health Card
  • Student card (applies to full time students, including interstate students, who are studying in Australia. Doesn’t apply to International Student Cards)
  • Department of Veteran Affairs & TPI

WHERE IS THE BEST PLACE TO STAY TO EXPERIENCE THE FAST5 NETBALL WORLD SERIES?

All matches will be held within Melbourne Olympic Park (at Hisense Arena).  The Official Travel Agents will be offering a range of accommodation to suit all budgets and tastes, in the surrounding vicinity and the Melbourne CBD.

WHAT ARE THE CATEGORIES FOR SEATING?

There are four categories for seating at the Fast5 Netball World Series – Silver, Gold, Platinum and Platinum Courtside. There is also a hospitality package available. All of these categories are available via OTA’s when purchasing a Fan Packages. Please access the official seating chart on Ticketek for further details on the location of each seating category.

WHERE WILL THE MATCHES BE PLAYED?

All matches will be played in Melbourne Olympic Park, at Hisense Arena.

WHEN WILL I KNOW WHEN MY FAVOURITE TEAM IS PLAYING?

Each of the six teams will play six games across the two-day series and each team will feature on both days of competition, with finals held on Sunday.

The full Fast5 Netball World Series competition schedule can be viewed here.

The Fast5 Netball World Series encourages fans to support their favourite teams, but also invite fans to pick a ‘second team’ to support.  An international event such as Fast5 Netball World Series presents a wonderful opportunity to support other nations’ efforts and follow some of the characters and athletes from across the globe.

WHO ARE THE OFFICIAL TRAVEL AGENTS FOR THE FAST5 NETBALL WORLD SERIES?

There are three Official Travel Agents (OTA’s) for Fast5 Netball World Series, including companies based in Australia and New Zealand. OTAs have been appointed for 2016, 2017 and 2018.

Events Worldwide 

Within Australia: 1300 788 666
Outside Australia: +61 3 5989 7666

Flight Centre

Within New Zealand: 0800 24 35 44
Outside New Zealand: +64 800 24 35 44

House of Travel
Within New Zealand: 0800 468 225
Outside New Zealand: +64 800 468 225

Only authorised agents may sell official Fan Packages.  We encourage fans to contact the Fast5 Travel Office (traveloffice@Fast5worldseries.com.au) should they receive approaches from non-authorised agents as these will not include official event tickets.

HOW CAN I MAKE A GROUP BOOKING?

To make a booking for 10+ people please contact the Ticketek Groups Booking Line on 1300 364 001, or for further information email groupbookings@ticketek.com.au

WHAT IF I ONLY WANT TICKETS RATHER THAN A FAN PACKAGE?

Limited tickets in all categories will be available via Ticketek from Monday July 24, however if you would like to secure your preferred tickets early, we encourage you and your friend’s to purchase a Fan Package.

IF I BUY A PACKAGE, CAN I SIT WITH MY FRIENDS WHO HAVE BOUGHT THE SAME PACKAGE?

We suggest that friends should arrange to purchase Fan Packages together, but each OTA will have great processes for ensuring that friends groups and families can be seated together.

WHAT WILL BE INCLUDED IN THE FAN PACKAGE?

Each of the Official Travel Agents has created their own unique set of Fan Packages.  Some of the things you can expect to be included are: match tickets, VIP access, tickets to special events, behind the scenes tours and souvenir merchandise. It is important to note that not all packages will include travel and accommodation – so you don’t have to be an international or interstate visitor to benefit from Fan Packages.

WHO CAN BUY A FAN PACKAGE?

Fan Packages are available to everyone.  Whether you are travelling from interstate, overseas or you live locally in Melbourne – there will be a package to suit you and your friend’s netball experience.

WHAT IS A FAN PACKAGE?

Official Fan Packages offer the best possible way to experience the Fast5 Netball World Series.  Combining official match tickets with other exciting event elements such as VIP experiences, official merchandise, functions and hospitality, Fan Packages come in a variety of offerings – there really is an option to suit every netball fan!  Be sure to explore the full range of packages being offered by our three Official Travel Agents so you can make the best decision for you.

HOW CAN I MAKE A GROUP BOOKING?

To make a booking for 10+ people please contact the Ticketek Groups Booking Line on 1300 364 001, or for further information email groupbookings@ticketek.com.au

WHAT AGE IS A CHILD?

Child ticket is 4-15 yearS. Children 3 & under: free on the knee

WHO QUALIFIES FOR A CONCESSION TICKET?

Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate;

  • Pensioner Concession Card
  • Health Care Card
  • Commonwealth Senior Health Card
  • Student card (applies to full time students, including interstate students, who are studying in Australia. Doesn’t apply to International Student Cards)
  • Department of Veteran Affairs & TPI

WHERE IS THE BEST PLACE TO STAY TO EXPERIENCE THE FAST5 NETBALL WORLD SERIES?

All matches will be held within Melbourne Olympic Park (at Hisense Arena).  The Official Travel Agents will be offering a range of accommodation to suit all budgets and tastes, in the surrounding vicinity and the Melbourne CBD.